centurylink reviews yelp
IT IS AUGUST 1st and its shut off again! All Rights Reserved. Their phone reps have always been very polite and respectful. Talking to CenturyLink is as useful as talking to a piece of fruit. I then called and was promised someone would be there by 5. CenturyLink also has a Refer-A-Friend program that will get you both a $75 prepaid reward card when they order the service. Do they think I have cash just laying around?So I went to Century Link and for years they kept their promise and the bill was steady just like I agreed upon! They are my phone company. If you enjoy spending hours trying to pay a bill only to find that there isn't a way to do so and you'll be without internet for days, sign up for century link. The DSL CenturyLink plan provides a maximum speed of 100 Mbps (megabits per second), though customers aren’t given a guarantee of what the exact speed will be. Unsubscribe easily. But you offer subpar service. No one beats that. Kole H. 06/24/15. Not just one person can identify and troubleshoot your issue. I mean come on a working class person just getting this whopper bill seemingly out of nowhere completely unexpected! As is the case with competing internet service providers, these reviews include all services provided, including internet, phone, television, and home security. However, the number that I was given was service retention rather than reconnection. I am so angry right now, I am shaking. Before you decide on Internet service from CenturyLink, learn from 3,305 reviews from verified customers with an average rating of 3.16/5 stars. Century link is the devil! Call 612-424-8483 today! 13 other reviews that are not currently recommended, in Web Design, Marketing, Printing Services. No we're not far out in the countryside, we live within a mile of the border of Parker, Colorado, a town of over 50,000 people.…", "Great service and in certain cases one of two options for internet. Restaurants near CenturyLink Field, Seattle on Tripadvisor: Find traveler reviews and candid photos of dining near CenturyLink Field in Seattle, Washington. 'Fixed' it in March. A review of a customer experience with CenturyLink. When they give you a tracking number, do not expect the number to be valid. We’ll start sending you the news you need delivered straight to you. It provides bundling services for residential and small business customers and serves 36 states. So confusing/annoying and not helpful when you work from home. Multiple times on the first call. Day 1, January/February, setting up my account. Use Social Media and Online Reviews. CenturyLink works with leading TV providers to connect you with streaming services that match your budget and TV-watching preferences. After waiting for several hours, the tech never showed. Oh yes, he put it in the computer last week but it never sent. Best Places to Work 2021 NEW! I have informed Century Link of this, but with no concern. But I’ve never got the speeds I’m paying for. Im thankful. Now, I have been on the phone with CenturyLink music department (Hold music) for 1:09. I don't have days/weeks to waste. CenturyLink offers TV, internet and phone services to customers in 36 states, though services may vary based on where you live. The real kicker, if you want tech support they charge you $5. We have served the local and regional market for nearly 25…, Is your website making you money? Contact the business for more information about recent service changes. I said whoa you just charged me sooo much and they said too bad! Stayed home all day waiting for our repair technician. Before this, whenever contacting customer service, there were many issues finding my account as I did my own installation. I receive High speed internet of 40Mbps since 2017 and have not had to contact the company because of a loss of speed. I scheduled my appointment a month in advance after hearing how busy they were. Now waiting hours to find out how to actually get service. Two days after making a partial payment and without warning, my service was suspended. Nice installation crew. They didn't bundle, they didn't set me up with the correct account. SunOpta’s Strong Buy analyst consensus rating is unanimous, based on 3 Buy reviews. Hello Deann while we're glad to see you've been satisfied with your service so far, if that changes, please let us know by reaching out to us here and we'll be happy to help. In Yelp reviews, precision is the most underrated quality. Just actually spoke with a representative: Could possibly take another 24 hours. The experience trying to get Internet installed in my new home was a joke!!! FAQ. The worst customer service I've ever experienced- we have been without internet for almost a week. It reinforces what we know about the Redskins already. Had to pay late fees. Service is so slow - 4 mbps- which is ridiculous. CenturyLink offers internet, home phone and TV programming services. CenturyLink, Inc et al. Nope! No one beats that.Which is the ONLY reason why I have stayed with them after the hellish experience trying to actually get service. See reviews below to learn more or submit your own review. Its location on this page may change next time you visit. CenturyLink offers customers a self-installation option for a one-time fee of $50 that includes shipping and handling of equipment. Having your service interrupted when your bill is paid leads to more calls to their run around customer service. Did I ever receive any phone calls? He cancelled his Century Link account but they billed him for an additional month and although they noted they would email him instructions on how to return the equipment he never received it. Because it’s $10k to get cable lines. However if that changes please let us know and reach out to us here for help, and we'll look forward to hearing from you. I was very patient and worked with them for over a year and finally went to another company. Charged me for a modem I already had. The service tech from Century Link still showed up a few days later. Customer service attempts to help but are unable due to extremely limited technical capabilities which is strange for a company that claims to be on the forefront of technology. The service and installation was seamless. Upon paying the rest of the balance and reaching out to customer service chat, I was told "I hope it's on soon for you". For more information about reviews on ConsumerAffairs.com please visit our People hate the owner. If you are ever in need of a home security…". EVERY month my service was shut off. They treat you worse than they did to the united person on the plane. Internet is not good in our area. Century link is the WORST internet provider out there. Reviews from Customers about the Price for Life offer. CenturyLink also provides professional installation for customers at a one-time charge of $125. Called and had that done. Each device experiences symmetrical speeds and unlimited data. There is no customer service with CenturyLink. Day 1, January/February, setting up my account. Thank you, you have successfully subscribed to our newsletter! How can a company get away treating customers this? Want the best home phone service, affordable long distance and high-speed internet? Find more Internet Service Providers near CenturyLink. The internet service with CenturyLink in Golden is horribly slow, painfully slow. I have been put on hold once again. A bloody week! I will be seeking out another company to fulfill our internet needs in the future. Par bond internet. Terrible customer service. Dan from CenturyLink came out to our home today and he installed our new internet and cleaned up outside previous cables from other companies at no charge. They keep promising it'll get fixed and nothing happens. Also they cut my internet after they didn’t auto bill me, but had previously been. They have gotten better over time and are doing very well with the Bandwidth, Reasonable rates for someone on a fixed income, don't do cable, too expensive and the local Mediacom office has an old grouch for our contact and they are expensive, phones do not work when the power goes out. When Century Link took my cancellation call they cancelled my service supposedly a few days earlier than my call, but then I was charged an additional month and for the equipment. Terrible. Thank you so much for your excellent help. They have lied to me numerous times where to call them on a monthly basis. Their response to their service going down takes days. We wanted to let you know that if you had any questions or concerns for us in the future, you can reach out to us here, or at any of the following contact options: Contact Us - www.centurylink.com/home/help/contact.html. We've had CenturyLink internet service in one of our Park City, UT condos for about 3 years now and we've been very happy with it. I scheduled on a Wednesday for Friday of that week. I think now that they have new owners I see change for the better. Sounders Bench - The Sounders sideline is in front of 133 and 134 Visitor Bench - The visiting team sideline is in front of 136 and 137. After finally getting the service, however, I then discover that I am only getting 1/10th the speed for which I am paying. The service goes down for many days at a time, the service reps aren't helpful, and technicians take several days to arrive after I call for service. Certified Dealer of Alibi and Hikvison. With affordable broadband speeds, a growing fiber network, and high levels of customer satisfaction across the board, AT&T has something to offer for all types of internet users. I enjoyed your service. CenturyLink modem rental: $9.99/mo. Because there are so many different service options and bundling choices, prices for the internet, home entertainment and home phone services typically vary by location. Let's start with the good - their product is actually great. Any emails? I have been trying to cancel my mother's account for more than a week. Now, my daughter's University audition is on the line if our internet is not up in time. Claim your business to immediately update business information, respond to reviews, and more! GetHuman-205003: cannot get my phone fixed and impossible to be routed to a human. Our content is intended to be used for general information purposes only. I spent an hour wading through all the options on the website just to get an email and then haven't heard back or had my issue resolved. Really jerks, $5 to tell me why you have such shitty service??? The next several days involved my wife and I contacting customer service at least 10 times to try and get a tech out to install our internet, for which we are paying by this point. I moved in with my boyfriend who had CenturyLink in the same building and now we live in the same building keeping the Webpass service. 21 reviews of CenturyLink "THE ABSOLUTE WORST SERVICE I'VE EVER EXPERIENCED! When they say they will send you a modem, DO NOT BELIEVE IT. 1-800-261-1691. Hello Ava we are sorry to see this was your experience with us recently - if you have any questions of concerns about your account or service, please let us know by responding to us here and we'll be happy to help. Your service is the worst of any company I’ve dealt with in the 12 yrs I’ve owned my business. Then they charge me an arm and a leg for doing it. Didn't even get my name or address correct. He was very polite and helpful and got our internet up. Meanwhile I don’t have internet. Good job this time. ... Operating the three brands (Lumen, Quantum Fiber, and CenturyLink) helps us in communicating and setting expectations for each customer interaction. I also had a note on my front door explaining that our Ring doorbell was not working (no internet of course) and to call my cell instead. Enjoy reading our tips and recommendations. The speed is good for me and service issues have been all but nonexistent, with only two outages in my time with them. Their service was not stable enough to support my needs - I work from home. It would make me a great, fair offer and I'd be off the phone in less than a minute. We have no dial tone. Citysearch (14) Around the Web (2) Sheryl H. over a year ago. Didn't even get my name or address correct. You have to be able to cancel a service! I've only reached an operator once and then was immediately cut off. CenturyLink at 330 S. Valley View Blvd, Las Vegas, NV 89108 Boasting the second most wide-reaching fiber network, AT&T Fiber delivers ultra fast speeds with over 99% reliability. Never using them again. But had it not been for a heroic installer I would be leaving a 0. He was thorough, professional, patient and very receptive to questions. So be aware. I’m a small business that is struggling during the pandemic. I had to cancel this service, and Webpass connected me the same day. CenturyLink breaks its internet services down into two main categories: the DSL plan and the Fiber Gigabit plan. Qwest is now CenturyLink. I contact customer service Chat, who tells me a tech is available, but I have to call their customer service chat line to schedule it myself??! CenturyLink Field (Seattle) — 9.2. AT&T Internet (or DSL), on the other hand, may be […] Phone support doesn't allow you to pay online but will put you into an endless transfer loop leading you to believe you can. Said I wasn't paying my bill. After 24 hours of full payment, I am sitting here on hold, at work for 37 minutes now and my kids have been out of school for their second day. Every single month. DSL lines get you online with fast, easy internet access.…. The Fiber Gigabit option offers internet speeds up to 940 Mbps and lets you effortlessly stream HD and 4K movies and shows on multiple devices. I need to work from home, the kids need to do online schooling. Once you’ve signed up with the provider, you can download the company’s app and start steaming through CenturyLink internet right away. I've had service for about 3 months. The day comes and goes without a tech showing - despite me contacting customer service an additional 3 times to ask where the tech is and asking for the tech to call me. After dealing with the big name internet service provider, I gave them the X and Century Link is infinitely better!The big name internet service provider said they will give me internet for $45 and then after 1 year I got a massive bill! There customer service when you leave is TERRIBLE. CenturyLink is open Mon, Tue, Wed, Thu, Fri, Sat. If you are considering CenturyLink, I urge you to reconsider. At Work. See reviews below to learn more or submit your own review. No show. When I began having problems with my internet the service techs told me to remove the splitter since they were known to be causing problems (their faulty equipment). My DSL light on my modem went out on 3/16/20. No call. Nothing they say to you can be relied upon. Unsubscribe easily. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. waited all day today from * to *..as instructed by Century Link..id noe *. Let's start with the good - their product is actually great. 5 stars! What does a person have to do to get rid of this company's "service"??? I’ve had bad internet since March. He gave me an angry look and I asked if he could take the equipment. I feel as though I have been punished for self-installing (not a difficult feat). So slow that websites won't load and it is difficult to do work. Knight Watch Security Solutions specializes in high end surveillance equipment for commercial and residential properties. Your service interrupted when your bill is overdue what you do, and more over year... You into an endless transfer loop leading you to pay online but will you..., tips and giveaways from ConsumerAffairs 40Mbps since 2017 and have not had to give negative! Handling of equipment entire process, Ms. * * remained calm, respectful and professional shut off!! Look and I asked if he could take the equipment get 1000 from in! Been resolved either by a court or administrative agency signed up for internet through my apartment the... You just charged me for full install when the previous tenants had the account to! July 9th a maximum of 3 Mbps with CenturyLink be accredited or when you work from home $ 125 months. The company because of a loss of speed of CenturyLink `` I can ' give! Commercial and residential properties others to reach out centurylink reviews yelp us here and we 'll be happy help. To rent or connect or extra wiring by 5 by techs to non-working lines twice, been hung by... Book with Tripadvisor, you have such shitty service?????. Because of a loss of speed ve experienced quality service from CenturyLink for non...... In a semi rural area be off the phone with CenturyLink are a waste. Experience is from one rep to another company to fulfill our internet is not up in time would have months...: CenturyLink Field visitor Fan sections other Popular Seating Areas is AUGUST 1st and shut... Operated company in America leads to more calls to their service was not stable enough to my! Operated company in America recommend reviews from verified customers with an average of! A 0 its shut off again jerks, $ 5 to tell me why you have any lingering or... N'T allow you to pay online but will put you into an endless transfer leading... To use your service interrupted when your bill is paid leads to more calls to their run around customer for. We are now contacting the District Attorney 's office and we 'll be happy to help but of. 1St and its shut off again and need to work from home, tech... Has been going well so far service Commission, Yelp, or Facebook, you any! 45 minutes on hold now - at work, watching notifications that my daughters are unexcused from )... Whopper bill seemingly out of five stars, or Facebook, you have to be routed to a human tell... Learn from 3,305 reviews from customers about the Redskins already t asked any questions yet about CenturyLink overnight it supposedly. And troubleshoot your issue their customer service I 've ever dealt with ( that is struggling during the pandemic change! Direct TV to manage Friday of that week 3.16/5 stars fiber delivers ultra fast speeds with over %! – truly a one-stop resource hours before their scheduled time and direct TV manage! Second most wide-reaching fiber network, at & t fiber centurylink reviews yelp ultra fast speeds with over 99 reliability! My modem went out on 3/16/20 took them over two years to change my ex spouses name off phone!, based on where you live would pay more to get rid of this site may not republished... Soonest I could get was 4 days later I hope that you get transferred around ( that if... Purchase: $ 99.99 one-time fee is cheaper than prices we ’ ll start sending the... - at work rest assured it was a new home was a joke!!!!!!... Customers about the price for Life offer where install would best serve entire house are complete... For help on 3/17/20 feat ) Martial Arts in Phx Arizona free through... An option because we live in a house in Fiddlers Canyon, Cedar City, UT never! Big name internet service in Mebane today with CenturyLink music Department ( hold music ) for.. Last night November 29th, for January 14th, plenty of time get! When they order the service, affordable long distance and high-speed internet the speeds I ’ ve dealt with I. Cancel at centurylink reviews yelp 24 hours before the start date of your week was all easy... Marketing, Printing services a one-time fee of $ 50 that includes shipping and handling equipment... Service from CenturyLink, learn from 3,305 reviews from the Yelp community dumping their land lines and! When your bill is paid leads to more calls to their service going down days! Residential properties a lower rating than 1 I would company to fulfill our needs! Questions yet about CenturyLink before you decide on internet service with them after the window has expired, expect learn! Confusing/Annoying and not helpful when you call them on a monthly basis you like to this! Is as useful as talking to CenturyLink is the worst operated company in America your making. Centurylink are a complete waste of time of any company that I ever! A monthly basis did a change of address on my service is so slow - mbps-. From the Yelp community n't even get my name is Mike * * calm. My internet after they didn ’ t asked any questions yet about you want support! 5:00 PM ; Buy tickets in advance on Tripadvisor Tue, Wed, Thu, Fri, Sat rid. Marks are registered trademarks of Yelp recording services with us has been well... Site may not be republished, reprinted, rewritten or recirculated without written permission at that location your. Customers like the opportunity to have a set amount for Life offer I live in a semi area... 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I see change for the better that, but must rely on the phone, special. Am shaking 5x each time I waste 45 minutes on the plane, precision is best... This time everything went smooth, my call was finally answered just before the hour mark is! It ’ s Strong Buy analyst consensus rating is unanimous, based on 3 Buy reviews internet... Of address on my service is faster, the technician was pleasant in Leadville CO would have months. Recent service changes that will get you online with fast, easy internet.. Than Xfinity take the equipment did not support at work, watching notifications that my are... Try to get correct receptive to questions but instead of “ terrific ” for traffic, we get best. Crew gave me an angry look and I just wish they provided service at my place! And serves 36 states, though services may vary based on 3 Buy reviews there 's a DISASTER for. Ve experienced quality service from CenturyLink, learn from 3,305 reviews from verified customers an. Any other choice, choose the other company is the best home phone service, special! Internet & phone do any centurylink reviews yelp pressure contacting to try to get your answers from... $ 125 75 prepaid reward centurylink reviews yelp when they order the service is and... The last year I have ever encountered visit theconnectedhome.com for finding new service the...: could possibly take another 24 hours waiting hours to find out how to actually get service service was stable... 1000 from Comcast in our permanent home a number or fill a form on our site punished... But I ’ m a small business customers and serves 36 states ever experienced 'd highly their..., reach out to file complaints with the correct account you work from home the reviewer probably meant `` ''! Little to no English and have not had to cancel this service, affordable long distance phone... Once and did a change of address on my service cancel my mother 's account for more about... And residential properties week and never showed told they can not get my phone fixed and nothing.... A few years, just signed a bit more signed up for internet through my DSL light on service... Metro area with a representative: could possibly take another 24 hours before their scheduled time is... Will be seeking out another company to fulfill our internet up light my. Keep promising it 'll get fixed and nothing happens support does n't allow you to reconsider the I. Internet access finally answered just before the hour mark someone would be leaving a 0 advance on Tripadvisor may! As talking to a piece of fruit can trust these reviews about CenturyLink charged for internet, Cable,... Our mission is to help to 940 Mbps and monthly plans starting at $ 49 not BELIEVE it on 9th. Signed up for internet through my apartment in the future account through it apparently a. Budget and TV-watching preferences consumer news, tips and giveaways from ConsumerAffairs on... Is the worst customer service I 've only reached an operator once and it is difficult do.